When Jesus tells how to restore relationships, he has laid a table of tenderness. He has established a context of gentleness. He has told of the necessity of a kind of healthy-self doubt that acknowledges how blind we can be to our own faults. He will soon go on to tell that we must be willing to forgive others not once or twice, but an infinite number of times. The process in its context looks very different from the process torn from context.
Whatever else we learn about church life, we learn quickly that it will at times come with conflict. We are, after all, sinful people attempting to share community with other sinners. It’s inevitable that problems will arise, inevitable that there will be angry words, unfortunate misunderstandings, unintentional insults. While there will be many great blessings that come through the local church, there will also be real sorrows.
Thankfully, God has not left us unequipped when it comes to dealing with those conflicts in a healthy and healing way. Solomon says, “Good sense makes one slow to anger, and it is his glory to overlook an offense,” while Peter echoes, “Above all, keep loving one another earnestly, since love covers a multitude of sins” (Proverbs 19:11; 1 Peter 4:8). The great majority of offenses are to be overlooked, covered in love and forgotten. But sometimes the offense is serious and the harm grave, and in these times we are to follow the instructions of Jesus in Matthew 18:15-20.
This text establishes the God-ordained process through which a person who has been sinned against can identify that sin to the offender and see a strained, separated, or full-out shattered relationship restored. It’s a simple process. First approach the person alone, describe the offense, and give him or her the opportunity to express remorse and seek forgiveness. Failing that, bring it to the attention of two or three witnesses, and then to the whole church. If even then the person does not repent, the lack of remorse should stand as proof that he or she is not a Christian and should be removed from the membership of the local church. Christians, after all, are to “be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you” (Ephesians 4:32). Those who refuse to seek forgiveness from others prove that they have not experienced forgiveness from God.
This process should be familiar to any member of any local church. When a pastor is approached by church members who have been aggrieved in one way or another, his first response should be to direct them to this text, trusting that it is God’s means to achieve relational reconciliation. And most often it does just that.